We are delighted to welcome our international customers.

Please be aware, that we are bound by international import / export legislation and our shipments are subject to differing local taxes, fees and duties.

Please note the following important information:

Import / export restrictions and customs inspections

Due to import / export restrictions applied country by country, certain items containing botanicals and our wooden products may be restricted or subjected to customs inspections. It is the customer’s responsibility to ensure they are able to import any item they wish to buy. On placing an order, the customer acknowledges they accept responsibility that they are not importing a restricted item (by the laws of their country) and recognise that their order may be subject to customs inspections and fees. Customs inspections may delay you receiving your order and if an item is restricted in your country, it may also be destroyed.

Taxes / fees / duties

Taxes, fees and duties differ by country and sometimes by states within countries.

EU customers: no additional taxes, fees or duties should be due
Worldwide customers: it is the customer’s responsibility to pay any applicable local import duties, fees and taxes for items shipped internationally.

Shipping

Please refer to our Shipping page for additional information about shipping, refunds and processing orders.